Shipping Instructions

Thank You for choosing us to preserve your special flowers! To ensure your bouquet arrives in the best condition for preservation, please follow these steps carefully.

"Do Not Freeze or Refrigerate Your Special Flowers / Bouquet."

 

Prepare Your Bouquet for Shipping:

• Ship as soon as possible – preferably within 2-3 days after the event.

• Keep flowers fresh – Store in a cool place until shipment. Do not freeze.

• Remove excess water – Dry the stems with a paper towel before packing. 

Packing Instructions:

• Wrap the stems in damp paper towels, then secure with a plastic bag to retain moisture.

• Use a sturdy box for flowers that allows space around the bouquet for cushioning. 

• Protect delicate blooms – Place soft tissue or bubble wrap around the flowers to prevent movement.

• Include your order details – A note with your name, contact information, and order number.

Shipping Guidelines:

• Use a fast-shipping service (overnight or 1–2-day shipping is recommended).

• Avoid weekend delays – Ship early in the week (Monday-Wednesday).

• Choose a reliable carrier (FedEx, UPS, or USPS Express).

Notify Us:

• Once shipped, please send us the tracking number for monitoring at bycreativeheart@gmail.com or Text us at 515.289.6452

If you have any questions, feel free to reach out. We look forward to creating a timeless keepsake from your cherished flowers!